Privacy Policy
PRIVACY POLICY
1. Introduction
Thank you for visiting the website of Olivia’s Boutique. We appreciate your interest in our store and take the protection of your personal information seriously. This Privacy Policy explains what information we collect when you visit our website and how we handle and protect that information.
Personal data refers to any information that can be used to identify you directly or indirectly.
The entity responsible for processing personal data on this website is:
Olivia’s Boutique
Email: info@boutique-olivia.com
The responsible party determines how and why personal data is collected and processed.
For security purposes and to safeguard the transmission of sensitive information such as orders or inquiries, our website uses SSL or TLS encryption. You can recognize a secure connection when the website address begins with “https://” and a lock icon appears in your browser.
Olivia’s Boutique does not carry out automated decision-making or profiling that would produce legal effects or significantly affect users.
2. Data Collected When You Visit Our Website
When you browse our website without registering or providing information, we only collect technical data that your browser automatically sends to our server. These server log files are necessary to display the website properly and ensure system stability.
The following information may be collected:
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Pages visited on our website
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Date and time of the visit
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Amount of data transferred
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Referring website (if applicable)
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Browser type and version
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Operating system used
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IP address (may be anonymized)
This data is processed in order to maintain the security and functionality of our website.
We do not use this data to personally identify visitors. However, Olivia’s Boutique may review server log data if there are indications of unlawful activity.
3. Cookies
Our website uses cookies to improve user experience and ensure the proper functioning of certain features.
Cookies are small text files that are stored on your device when you visit a website.
Some cookies are temporary and are automatically deleted when you close your browser. Other cookies remain on your device for a longer period so the website can recognize your browser when you return.
Cookies may store information such as:
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browser type
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device information
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approximate location data
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IP address
Cookies help with functions such as:
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remembering items placed in your shopping cart
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improving website performance
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understanding how visitors use the website
Some cookies are necessary for the operation of the website, while others help us improve our services or provide marketing content.
You can control cookie settings through your browser. Most browsers allow you to:
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accept or block cookies
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delete stored cookies
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receive notifications when cookies are placed
Please note that disabling cookies may affect certain website features.
When you first visit our website, you may be asked to choose your cookie preferences through a cookie banner. These settings can be changed at any time.
4. Contacting Us
If you contact Olivia’s Boutique by email or through a contact form, the information you provide will be stored so we can respond to your request.
This may include:
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your name
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email address
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message content
We only use this information to handle your inquiry and provide customer support.
Your data will be deleted once your request has been resolved, unless we are required to retain the information for legal or administrative reasons.
For any inquiries related to privacy or data protection, please contact us at:
5. Customer Accounts and Order Processing
When you place an order or create a customer account on our website, certain personal information must be collected in order to process your purchase.
This may include:
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name
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billing and shipping address
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email address
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payment details
This information is used solely for processing your order and managing your account.
You may request the deletion of your customer account at any time by contacting info@boutique-olivia.com.
After an account is deleted or an order is completed, some information may still be retained to comply with applicable tax or legal requirements.
6. Use of Data for Marketing
Newsletter Subscription
If you choose to subscribe to our newsletter, we will send you occasional updates about new collections, promotions, and offers from Olivia’s Boutique.
Your email address is required to receive newsletters. Any additional information is optional and used only to personalize communication.
To confirm your subscription, we use a double opt-in system, meaning you must confirm your registration through a verification email.
You may unsubscribe at any time by clicking the unsubscribe link in any newsletter or by contacting us directly at:
Once unsubscribed, your email address will be removed from our mailing list unless further storage is legally permitted.
Marketing Emails for Existing Customers
If you purchase from Olivia’s Boutique, we may send you emails about products or offers similar to what you have purchased.
You can opt out of receiving these emails at any time by contacting us or using the unsubscribe option included in the email.
7. Data Processing for Orders
To deliver your order, certain personal information must be shared with third parties involved in order fulfillment.
This may include:
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shipping carriers
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payment providers
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financial institutions
Your information will only be shared when necessary to complete your transaction.
Payment Providers
PayPal
If you select PayPal as your payment method, payment details will be processed through:
PayPal (Europe) S.a.r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg
PayPal may perform security checks or credit assessments depending on the selected payment method.
For more information, please review PayPal’s privacy policy.
SOFORT / Klarna
If you choose the SOFORT payment option, payments are processed through:
SOFORT GmbH
Theresienhöhe 12
80339 Munich
Germany
SOFORT is part of the Klarna Group.
Your order and payment information will be transmitted to the provider to complete the payment process.
8. Review Requests
After completing a purchase, Olivia’s Boutique may send a one-time email requesting feedback about your order.
This email will only be sent if you have given consent during or after the checkout process.
You can withdraw this consent at any time by contacting us at:
9. Social Media Plugins
Our website may include links or plugins connected to social media platforms such as:
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Facebook
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Instagram
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Google services
These features are integrated in a way that prevents automatic data transfer when you visit our website.
A connection to the respective platform will only occur when you actively click the button or link.
Once you interact with these features, the respective platform may collect data according to their own privacy policies.
10. Online Advertising and Analytics
Our website may use online marketing tools to improve advertising relevance and measure campaign performance.
These services may use cookies or similar technologies to analyze website usage.
Examples include services provided by:
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Google Ads
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Google Analytics
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Facebook advertising tools
These tools may collect anonymous usage information such as page visits, interactions with advertisements, and website behavior.
You can control or disable tracking through your browser settings or advertising preference settings.
11. Analytics Services
Our website may use analytics services to better understand how visitors interact with the website and to improve user experience.
These tools analyze information such as:
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pages visited
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time spent on the website
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navigation patterns
Some analytics services may anonymize IP addresses to protect visitor privacy.
You can disable analytics tracking through browser settings or available opt-out tools provided by the service providers.
12. Remarketing and Advertising
We may use remarketing technologies that allow advertisements for Olivia’s Boutique to appear on other websites after you visit our store.
These advertisements may be shown through advertising networks such as Google or Facebook.
Remarketing helps us display relevant products or promotions based on your previous browsing behavior.
You can control advertising preferences through your browser or through ad preference tools provided by advertising platforms.
13. Your Privacy Rights
Depending on applicable data protection laws, you may have the following rights regarding your personal information:
You may request:
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access to your personal data
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correction of inaccurate information
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deletion of personal data
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restriction of data processing
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transfer of your data to another service provider
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withdrawal of consent at any time
If you believe your data is being processed improperly, you may also file a complaint with a relevant data protection authority.
14. Right to Object
You have the right to object to the processing of your personal data when it is based on legitimate business interests.
If you object to the use of your data for marketing purposes, Olivia’s Boutique will stop using your information for those purposes.
15. Data Retention
Personal data will only be stored for as long as necessary to fulfill the purpose for which it was collected.
In some cases, information may be retained longer if required by tax regulations, accounting rules, or other legal obligations.
Once the retention period expires, the data will be securely deleted.
Contact Information
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:
Olivia’s Boutique
Email: info@boutique-olivia.com